VeryGoodFireplaces.com is proud to be an authorized dealer for the brands we represent. When you buy from an authorized dealer, you can have peace of mind. We buy directly from manufacturers, ensuring you receive only factory-fresh merchandise with a full USA-based warranty. All parts, accessories, and user manuals packed by the manufacturer will be included in your shipment. Buying from an authorized dealer guarantees access to all manufacturer rebates and special offers.

Before purchasing from an unauthorized dealer, consider the following: Some unauthorized dealers sell products with altered or removed serial numbers, preventing manufacturers from tracking these units and voiding the warranty. Others sell "grey goods" or "parallel imports," which are versions not intended for distribution in the USA. Manufacturers may not honor warranties or rebate offers on products not sold through approved channels. These products might have different voltages, accessories, or non-English instruction manuals. Even legitimate USA versions sold by unauthorized dealers might have accessories removed and sold separately at an additional cost. Some dealers might sell refurbished products without disclosure. Be aware of these potential pitfalls and always buy from an authorized dealer.

If you have any further questions please see our Contact Us page for assistance.