European Home Electric Fireplaces Are Now Sustainable Hearth

Last reviewed: October 1, 2026

If you researched an E-FX, Signal, Optic, or TrueFlame fireplace under the European Home name and can't find it anymore, here's what changed.

The short answer

Sustainable Hearth is the new name for European Home electric fireplaces. The manufacturer’s company history says European Home’s gas fireplaces were sold to Empire Comfort in May 2026, while Holly and John Markham’s business now focuses on electric fireplaces.

A familiar series name does not prove that every production revision, component, or installation requirement is unchanged. Match the model number and revision to current manufacturer documentation before ordering or building an enclosure.

How the old model names map

Most of the range kept its naming, which makes this easier than it could have been:

• European Home E-FX 1000, 1300, 1500, and 1800 are the 40-, 52-, 60-, and 72-inch models in the Sustainable Hearth E-FX Series.
• The SL 600, 750S, 750T, and 1000 are the E-FX Slim Line Series.
• Look for Signal models in the Signal Series, then confirm the exact size and revision.
• The Optic 50 and TrueFlame 150 3DX kept their names entirely.

Two things worth knowing

Check document applicability. An older manual’s domain name does not establish whether it is the right manual for your unit. Ask the manufacturer or dealer to match it to the exact model, serial information, and production revision.

Stale listings are common right now. Some retailers still carry European Home–badged electric product pages that were never updated, and a few carry specifications that have since been revised. Where a listing conflicts with current manufacturer documentation, trust the manufacturer — and confirm framing dimensions in the model-specific manual before you build anything.

A note on the name

Sustainable Hearth is both the business and one of the ranges it sells. The business also carries a couple of British electric fireplace brands, so if you land on the manufacturer's site you'll see models that aren't part of the signature Sustainable Hearth range. When you're talking to a dealer, it's worth being specific about which you mean.

Our Sustainable Hearth Collection walks through the signature range series by series.

What the range is built for

Compare the current built-in electric fireplaces by their installation requirements and viewing configuration. A brand-history article cannot establish comparative reliability, failure rates, or lifetime maintenance costs.

These are premium built-in units requiring framing, electrical planning, and in nearly all cases a professional installer. They are not plug-in fireplaces you unbox and hang. If you're still weighing formats, our comparison of built-in vs. wall mounted electric fireplaces is the place to start, and our guide to electrical requirements covers what the installation involves.

Viewing configuration, included conversion parts, controls, and glass specifications vary by model. Confirm each feature on the current product documentation rather than applying a range-wide assumption.

You can browse the full range in our Sustainable Hearth collection.

Frequently asked questions

Is a Sustainable Hearth E-FX the same fireplace as a European Home E-FX?

Do not assume identical specifications from the E-FX name alone. Match the exact model and production revision to current documentation, particularly for framing, controls, and replacement parts.

Why did the name change?

The manufacturer says its gas fireplace business was sold to Empire Comfort in May 2026. Its electric fireplace business now uses the Sustainable Hearth name.

Are Sustainable Hearth fireplaces plug-in units?

These products require installation planning. Confirm the electrical connection method in the exact model’s manual; being built-in does not by itself determine whether a unit uses a plug or hardwiring.

Can I still get parts and support for an older European Home electric fireplace?

Contact the manufacturer or your dealer with the model, serial number, and the part or issue involved. Confirm support and part compatibility for that unit rather than assuming availability from the name change.

What information should I provide when checking an older model?

Provide the full model number, serial number if available, approximate purchase date, and the document or part you are trying to match. Photographs of the rating label can help the manufacturer identify the correct revision.

Final thought

Use the new name to find the current range, and use the exact model and revision to confirm specifications. Keep the installation documents supplied for your unit with its purchase and service records.